Hi just received my order and everything was as shown online and in the description. The clothes were in great condition and I could not be happier. I placed my order and received it within a quick time-frame and was informed of my item being shipped and was provided a shipping number. I have had an overall fantastic customer service experience and this is now my new go to site for second hand quality clothing.
The Closet is such a fabulous and fun way to shop and sell sustainably. They make the selling process so easy - you simply order some post bags to be sent to your house for free, mail back your items and they'll pop them online. The staff are so lovely and helpful during this process! They've got such a great range of high quality and interesting threads on their website - you're sure to find a gem, and feel great about saving an item of clothing from landfill instead of contributing to the damage done by fast fashion.
Big thank you! I'm such a happy customer, this was my second order and I absolutely love it. The jeans are great, they fit perfectly and they're so soft and comfy. The same goes for the dress. I love op shopping and your store was my only option during quarantine back in March but now I just keep coming back. I love the personal touch, packaging, fast delivery and my kids love the sweet surprise. Thank you again for your great service!
Hi team, I found your website yesterday by searching google for online thrift shopping as my local thrift shops are closed due to Covid-19. I just wanted to say that this is such a great website. I love the concept and the blogs. It is so inspiring and I just wanted to say thank you for providing this service.
My order has just arrived and I am more than happy with my buy. You are very thoughtful in the way you present things. Again many thanks and I will be back!!!
Thank you! Always be a fan!
I was amazed to see my package at the door this afternoon. My boots are incredible. They are nearly new and I loved the way they were packaged. I will definitely be recommending you and can't wait to buy something more from you soon.
Thank you, the chocolate and handwritten note is such a thoughtful touch!
Since the COVID-19 lockdown and restrictions were put in place, our sellers have made good use of their spare time by clearing out their closets. As a result, we have been inundated with thrift bags to the extent that we need to take a breather and catch up with processing and listing our sellers' stock. We will reintroduce our thrift bags on 1 January 2020 and remind our sellers to request their bags a week or two prior to this date. Therefore, please use this opportunity to sort through your excess items and put them aside for the next two months.
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