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Sell your items for cash

If you want to sell your medium to premium brand clothing, shoes, bags, and accessories for cash without fuss, this the place for you. For a limited time, we are offering cash upfront for items that qualify. All consignments shipped or delivered to us up to 30 November 2023 will be assessed for suitability. 

Things to note:

1. We will not accept fast fashion brands and only medium to high-end items will qualify.

2. Your items need to be flawless, freshly laundered or drycleaned and without stains and smells.

3. Your items need to less than 3 years old.

4. We typically list items at between 30% and 35% of their original purchase price and you will receive a percentage of that (see below for detail).

5. We will only accept items that can be listed for more than $50.

6. We will exercise our sole discretion about whether items qualify for upfront payment, how much we list items for and what payout you will receive.

7. Our standard terms and conditions of consignment will apply.

8. Should the amount of cash that we have allocated for this promotion be exhausted prior to 30 November 2023, the promotion will cease earlier before 30 November 2023, and an announcement to this effect will be made on social media.

What to do:

  1. Create your account online or log into your account.

 2. Order your thrift bags.

 3. Complete the Consignment Form which you can download below.

 4. Fill your thrift bags with your items once you have received them.

 5. Drop your bags at your nearest Post Office.  We’ll do the rest!

As an alternative to ordering thrift bags, you may use your own packaging, pay shipping costs to Australia Post or your courier of choice, and ship your items to:

The Closet, Unit 9, 10 Depot Street, BANYO, QLD, 4014 - remember to include a consignment form or enter the details of your consignment online via your account.

Consignment form

Download PDF

Please complete this consignment agreement form and return it with your clothes and items you wish to sell. Please ensure that you read all information carefully. Alternatively complete details of your consignment online via your account.

How do I know how much my items are worth?

The Closet determines the listing price of items based on several factors:

  • Recommended retail price
  • Condition
  • Season
  • Brand
  • Age

Please note that these prices can be subject to change.  Pricing also includes our costs such as processing, marketing, packaging, and postage.

How much money will I get once my items have been sold?

Your payout is a percentage of The Closet's selling price. It increases with the selling price and is subject to change.  

SELLING PRICE (INCL GST)

YOUR PAYOUT PERCENTAGE

$50.00 - $99.99

35%

$100.00 - $199.99

55%

$200.00+

65%

How will I get paid?

You will be paid via bank transfer or PayPal within a week or being advised of our assessment of your items.  Please indicate your preference and details on your Consignment Form.

 

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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Closet’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘The Closet’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 9A, 10 Depot Street, BANYO, QLD, 4014. Our ABN is 13630367323. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information We Collect

We may collect the following information:

  • Name, place of work and job title;
  • Contact information including email address;
  • Demographic information such as postcode, preferences and interests;
  • Other information relevant to customer surveys and/or offers;

What We Do With Your Information

We require this information to understand your needs and provide you with a better service, and including but not limited to the following reasons:

  • Internal record keeping;
  • To improve our products and services;
  • Periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided;
  • To contact you from time to time for market research purposes.  We may use the information collected to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links To Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Please exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at customercare@thecloset.com.au.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that the information about you we have is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.