Create your account online or sign into your account.
Order your free thrift bags. Consignment form will be included in your thrift pack.
Fill your thrift bags with your items and complete your consignment form.
Drop your bags at the nearest Post Office.
Alternatively, you can drop your items at our warehouse at Unit 9A, 10 Depot Street, Banyo, QLD 4014. Drop-off times are Monday to Friday 9am - 5pm and Saturdays 10am - 3pm.
If you prefer to arrange your own packaging and postage, please send your parcels to the above address. Our consignment form is available below for you to print.
Consignment form
Please download and complete the consignment form below or the one included in your thrift bag. The consignment form must be sent to us together with your items. We cannot accept your consignment without a signed consignment form.
What to send us:
We accept mid-priced, premium and designer brands. Low cost and fast fashion brands cannot be sold for enough money to make it worth your while or profitable for us to sell, so please do not send them in as they will be rejected. We accept:
We encourage our sellers to send in large size clothing as we seek to increase our offering of stylish and on-trend plus-size fashion and brands that will find appeal with discerning customers. Please note that this excludes brands Taking Shape and City Chic, which we do not accept as they are not in demand and do not sell well.
Our Quality Standards:
Listing prices and payout percentages are higher for items that are freshly laundered or dry-cleaned before we receive them. We will not list items that are:
What The Closet does:
We aim to price items so that they are likely to sell within 12 weeks of listing. If they are priced too high, they will not sell and we have to apply heavy discounts in order to move them. We have a very large database of sold items compiled during years of selling online which we consult when pricing items. When calculating our listing price, we consider the RRP of the item, condition, brand and age of items, and what similar items are listed for on other websites.
Your payout is a percentage of The Closet's selling price. Payouts are set so that we may recover the cost to us of processing, listing, marketing and selling and make a small profit from selling. It costs us the same amount of money to list low and high price items and therefore your percentage payout will be less for cheaper items.
We offer payment via up-front payments, payments as and when items sell, or store credit.
|
SELLING PRICE (EXCL GST) |
YOUR PAYOUT PERCENTAGE |
|
Less than $30 |
10% |
|
$30.00-$49.99 |
20% |
|
$50.00-$99.99 |
35% |
|
$100.00-$199.99 |
55% |
|
$200.00+ |
65% |
You can indicate on your consignment form whether you want the items that are NOT selected for sale and items that are removed from listing after 4 months :
If you have further questions about these terms and conditions, please email customercare@thecloset.com.au
Thank you for doing business with The Closet!
